Frequently Asked Questions
Everything you need to know about your Ywigs experience.
What kind of hair quality can I expect from Ywigs?
We specialize in 100% virgin human hair. Our wigs are crafted to maintain natural luster, minimize shedding, and remain tangle-free with proper care.
How long does shipping take?
Standard shipping typically takes 3-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
Can I bleach or dye my Ywigs unit?
Yes, because our products are made from 100% human hair, they can be bleached, dyed, and heat-styled. We recommend professional services to maintain the hair's integrity.
What is your return policy?
We offer a 15-day return policy for items in their original, unaltered condition. The lace must remain uncut and the hair must not be washed or styled for a return to be accepted.
How do I choose the right cap size?
Most of our wigs come in a medium cap size (22.5 inches) with adjustable straps and combs. We provide a detailed measurement guide on each product page to help you find the perfect fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible buy-now-pay-later options such as Klarna and Afterpay.